Knowledge Base


What file types can Draft2Digital convert?

The easiest and most popular format is a Word document. Upload your story in Word .doc or .docx format, and we'll convert it into an ebook. RTF should work fine, too. Anything Word can read, we can read.

What if I don't need conversion? Can I just upload a formatted epub?

If you already have an epub of your own, we'll accept that as well. We won't make any changes, but we'll gladly distribute it to all our digital stores for you.

What file types does Draft2Digital create?

Our conversion process creates a beautiful, high-quality epub for us to distribute to your choice of digital stores.  You’ll also have access to a similarly beautiful .mobi and PDF.

Where's your style guide?

We don't have one. At Draft2Digital, our goal is to support your style guide.

If you don't have a style guide, or if you'd like some direction on creating a simple one, do these things:

  • Unless you already have one you like, skip the title page and copyright page. Don't even write them. Just give us the story, and let us do the technical parts.
  • Mark your chapter breaks with something distinctive, and be consistent. Make it centered and bold, or larger font, or use a Heading style. Do something to set apart your chapter titles, and we'll do our best to recognize them.

That's enough for our tools to build a beautiful ebook out of your manuscript.

To learn more about our style suggestions, read here.

What is the default style template Draft2Digital uses?

D2D Simple is the template Draft2Digital has used since the beginning and continues to be the default choice. If you have chosen a different option and want to go back to the classic D2D style, select D2D Simple from under the All-Purpose menu on the right hand side of the screen. Additionally, adding style templates has allowed us to open up the option for authors to change their book into block formatting (no indent). If you would like to take advantage of this option, which was previously only available through contacting customer service, select D2D Block from the Non-Fiction menu.

What is Automated End-matter?

A book’s end-matter is a powerful tool for aiding authors in discoverability and even marketing. As an author’s catalog of books continues to grow, it can become challenging to keep end-matter up to date. Draft2Digital’s automated end-matter will update content such as the author bio, publisher bio, copyright information, and useful marketing tools such as book Teasers and Also By pages. By opting into automated end-matter, you only have to enter information once, and it can be included in all of your books automatically, and updated every time you make a change.

How do I update my About the Author pages?

Your About the Author and Contributor pages are updated for you automatically, if you opt to have Draft2Digital keep your end-matter up to date on your behalf. So you’ll never have to worry about updating that information on a book-by-book basis.

If you would like to update the information in your author bio, update the bio of a contributor, or add or remove contributors and pen names, you can do so from the Account Contributors page, under My Account.

How do I update my About the Publisher pages?

Your About the Publisher pages are updated automatically, if you opt to have Draft2Digital keep your end-matter up-to-date on your behalf. So you’ll never have to worry about updating that information on a book-by-book basis.

If you would like to update the information in your Publisher bio, or add or remove a Publisher profile, you may do so from the Account Publishers page under My Account.

What is an EpubCheck failure?

We validate all user-provided epubs using the EpubCheck tool, which ensures that an epub will work on any standards-compliant epub reader.

You can test your books against the newest version of EpubCheck here.

What does 'Warning - Invalid Epub' mean?

We were not able to automatically repair an invalid epub.

We validate all user-provided epubs using the EpubCheck tool, which is a requirement of some of our sales channels. The following channels require valid epubs:

  • Apple Books
  • Amazon
  • Tolino
  • OverDrive
  • hoopla
  • bibliotheca
  • Baker & Taylor
  • Vivlio

If your book fails EpubCheck during upload, you may proceed with publishing, but you will not be able to publish the book to any channels with this requirement. You may also correct the validation errors in order to publish everywhere.

You can test your books against the newest version of EpubCheck here.

What does 'Warning - Repaired Epub' mean?

We automatically corrected an invalid epub.

We prefer to leave user-provided epubs entirely under our users' control, but we validate all user-provided epubs because it is a requirement of some of our sales channels. (You can test your books against the newest version of EpubCheck here.)

When you see this message, it indicates that we encountered an error in EpubCheck and made the necessary modifications to your file to correct these errors.

This all sounds great, but it's an automated system. What if there are problems with my book?

We've got you covered. After all, we're famous for our customer service. You can call our support line and talk to a real human being during our regular business hours, or send us an email any time.

Visit our Contact page for all the ways you can reach out to us, and we'll get your problem solved quickly.

Digital Stores

Where can Draft2Digital distribute my books?

Our current partner stores include: 

  • Amazon
  • Apple Books
  • Barnes & Noble
  • Kobo (including Kobo Plus)
  • Tolino
  • OverDrive
  • Bibliotheca
  • Scribd
  • 24Symbols
  • Baker & Taylor
  • Hoopla
  • Vivlio

Will you really turn my book into a paperback?

Yes! D2D Print is our print-on-demand (POD) service, which can generate a paperback version from your ebook, or from your own print-ready manuscript.

We can use your ebook file to create a print-ready PDF file for any books that use our free conversion tool (that is, everything except pre-formatted epub uploads). This allows you to use one of our free, beautifully designed templates to give your paperback a professional look and feel!

Even if you choose not to use D2D Print as your POD service of choice, we have you covered. As part of the publishing process, we give you the option of downloading a print-ready PDF file that you can use to create a pixel-perfect paperback at any of your favorite print-on-demand services.

We have entered into the beta phase of D2D Print, offering wide distribution to Amazon and other retailers, and to libraries. This service is for paperback print books and does not include hardback or large print at this time. Read more about it here.

Do I have to distribute to all of Draft2Digital's partner stores?

Not at all! When you publish a book through us, you choose which stores you want us to distribute to. And making these selections is as easy as clicking a checkbox.

What happens when you add a new store?

We're always looking for great new opportunities for you, but when we add new stores in the future, we won’t make any assumptions about your books. We'll just let you know the option exists. If you do wish to distribute to the new store, we’ll give you the opportunity to opt in easily.

Will you be adding new stores?

Yes! Our goal is to support as many digital stores as possible. We are continually watching for new markets as they emerge, and we are pursuing distribution agreements with a number of retailers.

If you would like to see support for a sales channel or retailer that is not currently included in our service, please feel free to email us at

Will every sales channel accept erotica titles?

Not all of D2D’s sales channels will accept erotica titles. At this time, we cannot distribute erotica titles to public library systems, via OverDrive, Baker & Taylor, bibliotheca, or to Scribd. If you select Erotica for your book’s BISAC category, or if your book is flagged as containing erotic content, it will not be included in distribution to library systems or to Scribd.


Can I list my book for free?

Yes! Everywhere except Amazon.

It will be submitted to Amazon for $0.99 (99-cents). They may price-match for free, to bring prices in line with other vendors.

In addition, we can only submit books that meet certain minimum pricing for files sizes: $0.99 up to 3MB, $1.99 for 3MB to 10MB, and $2.99 for 10MB or greater. 

What is Wholesale Pricing?

Wholesale pricing is a model that allows for an author or publisher to determine a suggested list price for their book. However, the actual price at which the book is available to be purchased is chosen by the store themselves.

For authors submitting to a sales channel that uses the wholesale pricing model, your royalty will be based on the suggested retail price sent to the retailer. This means that even if the retailer lowers your price, your royalty will be calculated on the suggested retail price that you set.

Currently, we do not offer any sales channels that have a wholesale pricing model.

How do I change the price of a published book?

You can change your book’s suggested list price just as simply as you set it the first time. When you visit the book’s Publishing page, enter a new price, and click Publish.

To do this, edit your book and skip to the Publishing page by clicking Publishing in the stages arrow at the top of the page.

Can I add or schedule a promotional price for my book?

Yes! You can schedule a promotional price to your book via the Promotion tab on each individual View Book page.

Price changes should be scheduled as far in advance as possible for the smoothest automatic experience. While some digital stores may make your price change in hours, some may take longer. Keep that in mind as you choose the starting date of your promotion.

Library and wholesale pricing is not included in scheduled promotions. If you do not set territorial prices for your promotion, D2D will automatically convert your promotional USD price into local currencies.

Check out our video walkthrough of the Scheduled Price Promotions Tool.

Why doesn’t my book’s price match the one I entered?

Wherever possible, we will direct our partner stores to sell your book at the list price you provided.

However, the Apple Books store requires all prices (in USD) to end in $.99. It’s a sales gimmick that they absolutely enforce. So a book listed with Draft2Digital at $5.00 would be rounded to $4.99 at Apple Books.

If you set your book’s price to free, it will be submitted to Amazon for 99 cents. Amazon may price-match to free, to bring prices in line with other vendors.

Can I control the price in other currencies?

Yes! When you publish, you’ll enter your book’s list price in US dollars. By default, we convert the provided price into the various currencies of your selected digital stores using the currency conversion rate at the time of publishing.

If you'd like more control over the price, however, you can click the link labeled Manage Territorial Prices directly below the Book Price field. There, you'll be able to set the exact price in any of our supported currencies.

Should my Book Price include taxes such as VAT, or will they be added to the price I entered?

This varies by currency. Prices in USD (United States) or CAD (Canada) are tax-exclusive, meaning any sales tax will be added to the price you provide. Prices in all other currencies are tax-inclusive, meaning the price provided is the actual customer price, and any sales tax (including VAT) will be taken out of that amount before calculating royalties. In both cases, we're providing prices in the form most familiar to the target market.

If you want to manage your prices in a different way, feel free to try out our Territorial Pricing feature, available just below the Digital Book Price field on your book's Publish page.

I've heard that new changes to Europe's VAT laws are going to ruin us all! How will it impact my books at Draft2Digital?

The short answer is that your books distributed through Draft2Digital are safe. We've ensured that our pricing mechanisms are fully compliant with the new laws, and we've provided Territorial Pricing control so you can fine-tune the results.

There are certainly aspects of the new legislation that will be painful to some authors and publishers (especially those who sell their books directly to consumers), but those aspects don't affect Draft2Digital transactions at all.

What is cost per checkout (libraries)?

Referred to as CPC, this is a model that allows libraries access to the same title for more than one user. Learn more about library models.

What is PPU and CPC?

Price Per Unit (PPU) is synonymous with Cost Per Checkout (CPC), a royalty structure that allows libraries to have access to the same title for more than one user. Rather than the full library cover price, libraries are granted access to a title and then pay per each loan of an ebook. This allows more readers to check the book out at a time, without forcing libraries to purchase multiple copies of the same book. You may see this referred to elsewhere as PPU, but Draft2Digital’s preferred term is CPC.

Can I opt out of either CPC or OCOU for library distribution?

One Copy, One User (OCOU) and Cost per Copy (CPC) are both enabled by default for library distribution via OverDrive and bibliotheca (and soon to be enabled at Baker & Taylor). The OCOU royalty option is always live and cannot be turned off except by delisting your book from library distribution. Cost Per Copy (CPC) is also on by default but can be turned off account-wide from your My Account page.


Will Draft2Digital help me market my book?

We will! Because we only get paid when you sell books, it’s in our best interest to help you promote your book. The two ways we’ll help you market your books are through metadata and end-matter.

Metadata is all the data about your book baked into the digital file sold through our store partners. Just by using our formatter, you help ensure that the title and author are accurate, that the book is connected to other books in your series, that the keywords and search terms are correct, and, in short, enhance your book’s discoverability.

End-matter are all the pages that help readers find your work. These include an Also By page, an author bio, an About the Publisher if you need one, and, best of all, a page directing readers to sign up for email notifications of any new books you publish.

How do the email notifications work?

From the Edit Book Layout page, simply check the box labeled "New Release Email Notifications Signup" and we’ll drop a page into the back of your book that will direct your readers to our sister site, There, your readers can supply us with their email address and, when you publish any new book, we will send an email letting your loyal readers know it’s available with a link to the digital store of their choice.


Books2Read is a site dedicated to readers who want to support indie authors and small press publishers. In addition to enabling Draft2Digital authors to send out new release notifications, Books2Read collects data from readers to make other recommendations of indie work they may enjoy based on previous suggestions. The readers are not charged for this service and are under no obligation to either Draft2Digital or Books2Read.


Can I set up a pre-order for my next book?

Yes, easily! You can set up pre-orders to nearly all Draft2Digital store partners as far out as ninety days to a year in advance of your chosen release date. You aren’t even required to have a final manuscript or cover, as long as you upload those things no less than ten days before release. We recommend pre-orders as a way to capture readers' interest prior to the book's launch and build up a powerful boost to your sales rank on release day.

At this time we are unable to support pre-orders through Amazon. Pre-orders will continue to work the same as they always have with other D2D distribution channels, where they are allowed.

How do I schedule a pre-order?

To schedule a pre-order, start a new project for that book and select a future Release Date when filling out the Acquisitions section.  Then proceed through the rest of the publishing process as normal.

Our system will send the book data to all of our digital stores that support preorders, and your sales pages should start appearing within a few days.

My book isn't quite finished and I don't have a cover yet. Can I set up a pre-order anyway?

Sure! These are sometimes called "No-Asset Pre-orders," and we offer full support for them. As long as you have a definite release date that's more than ten days in the future, you can schedule a pre-order.

Can I make changes to a scheduled pre-order?

Yes, you can make changes to the book's content, cover, and metadata (description, categories, list price, etc.) at any time, just as you would with a published title.

Please note that we'll sometimes run into distribution limitations as the release date approaches. If you try to make changes within three days of the scheduled release date, we'll show you a warning on the Edit Book page that your new changes may not go live at the distributor until after the book's release.


What's all this going to cost me?

Draft2Digital has no up-front charges for any of our services (formatting, conversion, distribution, and sales tracking).

We make a percentage of each of your books’ sales, so we don’t get paid unless you get paid. Our fee at most digital stores is approximately 10% of the retail price (it's technically 15% of the net royalties).

How will Draft2Digital pay me?

After you've created an account, you'll be able to choose a payment method:

  • Check (we'll need a mailing address)
  • Paypal (we'll need an email address)
  • Direct deposit (we'll need your account routing information)
  • Payoneer (you'll need an account with them)

Since these payment methods all come with fees, we'll hold your royalties until they add up to a minimum threshold ($100 for checks, $20 for Payoneer, and $10 for international direct deposit, and $0 for all other digital payments), but otherwise we'll deliver payments once a month.

When will I get paid?

Our digital stores all have different policies on their payments. Most of them delay payments by about 60 days after the end of the month in which the sale happens. We can't control that, but whatever we get (no matter when the sale happened), we'll send along to you in your next monthly payment.

Will Draft2Digital withhold taxes for me?

US Publishers: If you're a United States' citizen using a US tax ID, Draft2Digital will not withhold any taxes. We will report your earnings to the IRS, in accordance with US tax law.

International Users: Draft2Digital is required to withhold 30% income tax for all international publishers and submit that to the IRS. We'll do that by default, with no extra effort on your part.

If your country has a tax treaty with the US, you can submit a completed IRS W8 form (most commonly W8-BEN or W8-BEN-E) stating that you're exempt from US taxes. Once we have this form on file, we'll pay you the royalties based on the terms of the tax treaty.

Will Draft2Digital send me any tax documents?

Draft2Digital supplies yearly tax records in accordance with United States tax law.

As an international user, how do I submit my W8 form?

Send your completed, signed W8 form (most commonly a W8-BEN or W8-BEN-E) via fax or email using the contact information here.

Terms of Service

Where's the fine print?

You can read our current terms of service (with no obligations) here.

Can I use the converted epub anywhere else?

Yes. Anywhere.

Most other ebook conversion and distribution services will limit the ways you can use the books they make for you. At Draft2Digital, we're proud of our products and confident in our service. Feel free to download your proof copy and use it however you want.

Privacy Policy

How does D2D protect my privacy and keep my information secure?

At D2D we know how important privacy and security is to our authors; it's important to us, too! Read more about our Privacy Policy


How does publishing with Draft2Digital impact my copyright?

It doesn't. Draft2Digital acquires no ownership of any rights.

When you publish a project through our service, you give us permission to do the sort of copying and distribution necessary to release your book at our digital stores, but we never gain control of those rights. And you can revoke that permission at any time.

Can I set the price on my ebook?

Book pricing can be one of the most complicated aspects of self-publishing, especially as you begin to expand to multiple stores (each with its own selection of vendor platforms and pricing rules). At Draft2Digital, you'll choose just one list price (in US dollars), and we'll handle the rest.

How long does it take to publish a book?

A few minutes, even if you have to set up your account first.

Upload your book, fill in some sales information (title, description, sales categories, and search terms), and choose a list price. We'll handle the rest.

How long does it take to remove my book from your distributors?

While there is no "set" time for a book to be removed, we typically expect books to be removed from our subscription and retail partners within 3 business days. Library services generally take 1-2 weeks.

How long will it take for my book to show up after I publish it?

Once you click Publish, we'll immediately start posting the project to the digital stores you've selected. However, the time it takes to show up on their sites is outside our control. The average delay is somewhere between two hours and two weeks. Every digital store provides its own range.

What are your cover art requirements?

For best results, give us a JPEG at 1600x2400. But really, all we need is a tall rectangle.

We'll accept most standard image formats, and resize whatever you upload to meet the requirements of the sales channels you choose.

Do you provide cover art, editing, or other author services?

Draft2Digital does not currently offer these services directly. However, we do have a list of freelancers and other companies offering those services that we endorse. Please refer to our Partners page for links to their websites, portfolios, and email addresses.

Where do I change my ebook cover?

  • Click the title of the book you want to update to go to that book's View Book page.
  • Click on Step 1: Details in the blue “Ebook” box at the top of the View Book page.
  • Click “Edit shared metadata and cover.”
  • Click “Edit Shared Metadata.”
  • Click on Browse button under “Front Cover Art” and upload a new image file.
  • Click Submit.
  • Click on Save and Continue at the bottom of all pages until you get to the Publish step.
  • Click on Apply Changes on the Ebook Publish Step to send those changes back to our review team for publication.

Changes made to your book are not published to the stores until you take this final step on the Ebook Publish Step.

Will my ebook look the same as the one I upload?

The short answer is "No." The slightly longer answer is that e-books and print books are fundamentally different media. Our goal is to make your story look as good as we can on the devices readers use. Fancy page formatting doesn't always convert well.

What if I've already published my book somewhere else?

If you've already published your book through another distributor, you can still use Draft2Digital to expand your reach and simplify your project maintenance for all other digital stores.

We don't acquire rights or require any kind of exclusivity, so you can do whatever you want with your book. Once you've seen what we can do, we're confident you'll decide to list all your books with us.

If I’ve been blocked from distribution by Amazon or another retailer, can I use D2D to get my book back online?

No, if your book has been blocked on a retailer’s site we will not be able to publish it on your behalf.

How do I make changes to my ebook?

Draft2Digital makes it easy for you to maintain and update your book. Whether you're fixing a typo in the source document or updating your product description, all you have to do is select the project from your dashboard and make the changes. Then click Republish and we'll make sure your changes get posted to all your selected stores.

Can I share access to my account?

Yes, you can authorize another Draft2Digital account to create, view, edit, delete, or assist in price changes for books. To get started, activate this option under My Account > Advanced User Options > Enable Account Sharing. Once checked, you will be able to add users to gain limited access to your account.

Currently, we only allow for book management functions as part of our shared account control. In the future we plan to offer more access that can be controlled by the account holder, including reporting.

For more information, see the launch video walkthrough here

How often can I make changes to my ebook?

You can make changes to your projects as often as you want at no cost to you. We don't place any limits.

Can I sign up without a US mailing address/tax ID/bank account?

Yes. Draft2Digital's service is available to authors and publishers anywhere in the world.

Can I publish Public Domain works through Draft2Digital?

At this time we do not distribute public domain works.


Does Draft2Digital provide ISBNs?

We do! We'll automatically assign an ISBN to any book published through our system free of charge.

Does a free ISBN give Draft2Digital any special control over my book?

No. The ISBN recording agency will consider Draft2Digital the "publisher of record" for any ISBN we own, but that label does not give us any rights to your work. All of our digital stores will continue to show the publisher name you choose.

Can I use the Draft2Digital ISBN for my book elsewhere?

No, unless you're using it to refer to the product distributed by Draft2Digital. That means you could use the Draft2Digital ISBN when setting up a Goodreads page about your book, but you couldn't use it at KDP for your Kindle version. This rule comes directly from the agency that supplies the ISBNs, and we're bound by their terms of use.

Can I provide my own ISBN if I already have one?


How do I change an ISBN after my book is published?

Unfortunately, that's not possible. Once a book has been published to one of our partner stores, we cannot change the ISBN. If you run into this problem, contact customer support and they'll help you find a solution.

What if I don't want a free ISBN?

You may choose to disable the free ISBNs, but this will block your book from distribution to some stores unless you provide your own ISBNs. If you have your own ISBNs, just add them on the book's Acquisitions page and we'll use those. If you don't want any ISBNs at all, go to My Account | Manage Advanced User Options and check the box labeled Disable Draft2Digital-provided ISBNs.


How long does it take for my sales information to show up?

For most sales channels, your sales should show up daily, usually around mid-morning US-time.

As we add new channels, some of the smaller ones may only provide data monthly. We'll always post your sales numbers as soon as they're available. 

What are “verified” or “final” sales records?

Sales records become Final once the reporting store has delivered a royalty payment for those sales and the royalties have been credited to your account. Vendors often delay 30-90 days after a sale occurs before delivering payment.

Why do my payments show up as negative numbers on my account ledger?

The balance in your account ledger represents the amount of money that Draft2Digital owes you. When we make payments, the amount of the payment is subtracted from your account balance and delivered via your selected payment method.

Why don’t the numbers on my June sales report match up with my June royalty statement?

Sales reports show detailed information concerning sales that occurred during a given month, so your June sales report details copies of your book bought during June. Royalty statements, on the other hand, show royalty payments made to you during a given month.

The confusion comes from the delay between the time when sales are made (June) and the time when Draft2Digital receives royalties for those sales (July or August). So the payments shown on your June royalty statement might more closely match up with data from your April sales report.

Affiliate Program

If I Refer a Friend, where does the affiliate money come from?

Any time that your Friend sells a book in the first two years after they sign up, you will collect 10% of Draft2Digital’s cut from your Friend’s sales. Your friends will receive the royalties they would normally receive for any sales made. Draft2Digital (and you) won’t make any money unless your Friend does too.

How long are the Refer a Friend terms?

Draft2Digital will share your friend's success with you for 2 years after your friend signs up. After the second year, your referral will expire.

How can I see who signed up as my Friend?

Draft2Digital will not share an itemized breakdown of friends or your share of royalties accrued. For terms of service regarding our affiliate program, please read here.