After ten months of nursing a broken heart, Viola Evans is ready to move on—she just needs to let go once and for all. Determined not to let misery win, she resolves that she won't let anything get in the way of celebrating her favorite time of year: the holiday season. While participating in a Christmas activity one day with the children at her job, Viola writes a letter to Santa—surprising herself when she asks for someone new to make Christmas memories with. The question is, can she truly let go of the past and let love in again?

Charlie Palmer had to get out of New York City. After a confusing breakup with his ex, he makes a fresh start in Orlando. What he's not expecting to find is Viola Evans… or her letter to Santa detailing her deepest Christmas wishes. Drawn to Viola's charm and deep love for the holidays, Charlie finds himself wanting to give Viola the holiday memories she dreams of and Orlando starts feeling like home… that is until his ex resurfaces.

For Charlie and Viola, life has been complicated, but maybe all they need is a little holiday magic.